• Application filled out & submitted prior to first day. (Call about last minute reservations)
• Vet Records submitted showing up to date *Bordetella (See below), Rabies & DHPP
• Puppy vaccinations are based on age
• Fax # is 770.809.5027 or scan email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
• Must Pass a temperament test either first day of boarding or trial day (See below)
• Traditional Boarding does not require a temperament test, only application & vet records

Doggy Daycare or Playgroup Boarding/ 2 Temperament Testing Options Available

Puppies can start daycare at 3 months old & must be spayed/neutered by 7 months of age.

All dogs must weigh 8-10lbs. Puppies under 7 months old don't require a professional temp test.

• OPTION 1-Trial Day of Daycare/ Temperament Test  $20 (Dogs must stay full day for full assessment)
• OPTION 2 -Same day as boarding drop off. No extra charge (If do not pass will be placed inTraditional boarding) 
  

Hours for Drop off & Pickup (All stays are charged nightly only)

*Please note, dogs are attended to before & after hours including Holidays & get plenty of playtime.

Drop off & pick up is ONLY during these times which are 30 minutes before closing.

•  Monday-Friday 7am-6:30pm, Saturdays 9am-4:30pm, Sundays 1pm-4:30pm

• *Beginning July 4, 2012 Front Desk Holiday hours will be 8am-11am (Pick Up/drop off only)
• Memorial Day May 28, 2012 our Holiday hours that day will be 7am-11:30am
  

*Holidays (New Years Eve, New Years Day, Easter Sunday, Memorial Day, 4^th of July,

Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day).  

Payment

• Major Holiday weeks, Cherokee County Spring, Winter & Fall break require 2 night deposit
• Stays over 10 nights require upfront payment. Stays under 10 nights are paid at check-out
• If someone else is picking up your pup, payment must be made at time of check in
• We accept Cash, Visa, Mastercard, Amex & Discover. No checks over $50.00

Cancellation Policy/Deposits/Wait Lists

• We only charge 2 night deposits for Holiday weeks/weekends & Cherokee County School break weeks 
• Deposit is only refundable if cancelled 5 full business days before the planned arrival date
• Once a deposit is taken, the deposit will be applied to the stay balance at the end of your stay
• Once a deposit is taken, you may pick your pup up early, but payment will still be due based on dates reserved
• During Holiday week/weekends, once we book up, we do begin a wait list
• All registration papers & shot records must be complete to be on a wait list
• If you find other accommodations while on a wait list, please give us a courtesy call
• 2 night minimum stay is required during these Holiday weeks/weekends including Cherokee County School Break weeks
  

What to pack checklist

• Your dogs food in a sealed Tupperware container marked with serving amount OR individual baggies per serving. Please do not bring an unsealed bag of dog food unless you bring in a sealed container large enough to pour it in. We want to keep food fresh at all times.
• *Quick Release snap on collar with metal id tag with dogs name & phone number (See pic below)
• 1 baggie of small treats optional
• Blanket or small bed optional
• No Chew Bones or Toys (Safety risks of choking or eating toys. Your dogs should always  be monitored with chew toys at home)
• *Meds/Supplement in original bottle with instructions attached to bottle (See med fee below)
• We will administer 1 type of meds or vitamins 2X per day FOR FREE. Additional meds/vitamins will be charged $2 per night per pill

*MEDS: If your pup will not take meds/vitamins with food or by hand, we ask that you provide cheese, pill pockets or something to entice the meds. We do not open dogs mouths and place down throat due to protecting our staff from bites.

*We provide all bowls. Glass containers are prohibited. 

Baths, Grooming & Hygiene

• For your convenience we do offer optional exit baths & grooming services for an extra charge
• Please trim your dogs nails or ask for our service prior to daycare or playgroup boarding ($12 nail trim)
• Please check your dog for fleas. We are a Flea Free Facility & dogs with active fleas will not be accepted.
• At check in your dog should have good hygiene to enter the kennel & daycare areas.

We do not bathe dogs that are matted. Please inquire about our daily brush out service for boarding dogs

Come Tour our Facility!

We are very proud of our clean & beautiful resort. To keep dogs from being disturbed during feeding & nap breaks we offer tours of our kennel & daycare areas only during the below days & times:

Monday-Friday 8am-11:30am/ 2pm-4:30pm

Saturday-10am-3pm

Sunday-Pick up/Drop off day-No tours available

We do not offer tours during Major Holiday weeks due to our busy staff attending to all our vacation pups needs.

If it is your first time visiting the facility, we ask that you refrain from bringing your pups. We do not allow any pups in to the daycare & boarding areas that are not currently registered with us.

*QUICK RELEASE COLLAR -Required for all dogs that stay at Bark Station. Purchase one for $10 at our front desk or bring your own. Please also make sure your dog has a metal id tag with name on it.

*Kennel cough is a highly contagious airborne infection similar to the common cold that kids can pick up while at human day care. Many kennel facilities choose not to talk about this topic, but we feel you should know about the '"common doggy cold". Dogs can pick up Kennel Cough very easily at dog parks, the routine vet visit, vet boarding facilities, greeting other dogs while on a quick walk, walking behind another dog that carries the cough without symptoms etc.  Dogs can still get kennel cough if vaccinated. The good news is if your dog is vaccinated, in most cases, dogs just have a small cold & cough then it goes away on its own. 

No vaccine is 100% effective as new strains of Kennel Cough continually develop and some dogs can be more susceptible to the infection than others. Bark Station maintains HIGH industry standards in keeping our facility healthy & clean.  Bark Station takes all possible precautions to eliminate the possible spread of this infection in our facility. We strictly monitor and maintain proper ventilation at all times and follow a rigorous cleaning schedule. Our cleaning products are top of the line & are effective in killing all disease but at the same time are earth & doggy friendly (same products used by vet clinics to disinfect surgical rooms). Your dog will never be exposed to another actively sick dog at Bark Station. Dogs that appear to be ill will be quarantined & picked up immediately by emergency contacts. The tough part about kennel cough is many dogs can be carriers & it is never known even to a vet.

 We HIGHLY recommend owners request the 6 month vaccination vs. the 1 year vaccination. We will still accept the 1 year, but have found the 6 month to be more effective in all our years experience working in shelters & rescue care. The vaccine can take up to 3-10 days to become fully effective. There is also some current debate about how long the various vaccines will protect your dog. Ask your veterinarian for more information and make sure they know when your dog will be staying with us.